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Our services

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1. Receiving and responding to inquiries

Based on inquiries received from personnel at designated centres, we look for answers, support the implementation of solutions and share information.

2. Compiling needs

We monitor the clinical, organizational and training needs of designated centres.

3. Setting up networking possibilities and guidelines (in person, online, etc.)

We set up structures to optimize collaboration and share expertise among personnel working in designated centres across the province.

4. Responding to training needs

  • Training adapted to the reality of personnel in the designated centres.

  • Close cooperation with the Centre de recherche appliquée en intervention psychosociale (CRAIP) with respect to training.

5. Drafting recommendations

We prepare recommendations to the Ministère de la Santé et des Services sociaux (MSSS) for improving services, as required.

6. Creating a standard data collection form

We are working on a standardized form to enable designated centres to collect clinical-administrative data.

7. Updating medico-social intervention tools

Together with the Montréal committee of designated centres, we are updating the forensic kit, medico-social kit and the Guide d’intervention médicosociale.

8. Facilitating intersectoral collaboration

We are developing memoranda of understanding for the partners of designated centres (police services, youth protection services, CALACS, etc.).

The Support Service is allied with designated centres across Québec.

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